Last updated: March 26, 2026
This Privacy Policy explains how Trevisalon (“we”, “us”, “our”) collects, uses, shares, and protects your information when you use our website and services (the “Service”).
If you have questions about how we handle your information, please contact us using the details in the “Contact Us” section below.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined below. These definitions apply whether the words appear in singular or plural.
Definitions
- Account means a unique account created to access parts of our Service.
- Company refers to Trevi Salon (“Trevisalon”).
- Country refers to: United Arab Emirates.
- Device means any device that can access the Service (computer, mobile phone, tablet).
- Personal Data means information that identifies or can identify an individual.
- Service refers to the website and related online services operated by us.
- Service Provider means any third party that processes data on our behalf (e.g., hosting, analytics, booking, payment processing, messaging).
- Usage Data means data collected automatically from using the Service.
- Website refers to: trevisalon.com.
- You means the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
Depending on how you use the Service, we may collect:
- Contact details: name, email address, phone number
- Appointment details: requested services, preferred staff (if selected), date/time, notes you provide
- Account details: login credentials (if accounts are enabled)
- Billing details: billing address or invoice details (if applicable)
- Communications: messages you send us (forms, email, WhatsApp, chat)
We only ask for information that is relevant for booking, providing services, improving the Service, and communicating with you.
Usage Data
Usage Data may include:
- IP address, browser type/version, device identifiers
- Pages visited, time spent, clicks, referring pages
- Approximate location (derived from IP)
- Diagnostic data and error logs
Tracking Technologies and Cookies
We use cookies and similar technologies (e.g., pixels, tags, scripts) to operate and improve the Service, understand usage, and support marketing.
You can control cookies through your browser settings. If you disable cookies, some features may not work correctly.
- Necessary Cookies: required for core functionality (e.g., security, session management).
- Preferences Cookies: remember choices (e.g., language, region).
- Analytics Cookies: help us understand how the website is used.
- Marketing Cookies: used to measure and improve advertising effectiveness.
How We Use Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain the Service, including monitoring and improving performance.
- To manage bookings, confirm appointments, and deliver salon services.
- To contact you by email, phone, SMS, or messaging apps about bookings, changes, reminders, and service updates.
- To provide customer support and respond to requests.
- To process payments where applicable (we do not store full card details).
- To send marketing communications where permitted, and to honor opt-out requests.
- To maintain safety and security, prevent fraud, and enforce our terms.
- To comply with legal obligations and respond to lawful requests.
When We Share Your Personal Data
We may share your information in limited circumstances, such as:
- With Service Providers: for website hosting, booking systems, analytics, marketing, customer messaging, and payment processing.
- For business transfers: if we are involved in a merger, acquisition, or sale of assets.
- With affiliates: if we operate under a group structure and need to share data for internal administration.
- With authorities: if required by law or to protect rights and safety.
We do not sell your Personal Data in the ordinary sense. If your practices differ, update this section accordingly.
Retention of Your Personal Data
We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
Usage Data is generally retained for a shorter period, unless it is used to improve security or functionality or we are legally required to keep it longer.
Transfer of Your Personal Data
Your information may be processed in the UAE and potentially in other locations where our Service Providers operate. Data protection laws may differ by jurisdiction.
We take reasonable steps to ensure appropriate safeguards are in place for transfers and that your information is handled securely.
Disclosure of Your Personal Data
Business Transactions
If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice if your data becomes subject to a different privacy policy.
Law Enforcement
We may disclose Personal Data if required to do so by law or in response to valid requests by public authorities.
Other Legal Requirements
We may disclose Personal Data in good faith when necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of users or the public
- Protect against legal liability
Security of Your Personal Data
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
Our Service may use third-party tools such as booking platforms, analytics providers, and payment processors.
- Payments: If you pay online, card processing is handled by a payment processor; we do not store full card details on our servers.
- Analytics: We may use analytics to understand traffic and improve the website.
- Marketing: We may use marketing platforms to measure campaigns and show relevant ads.
Update this section with your actual vendors (e.g., your booking app name, payment gateway, analytics provider).
Links to Other Websites
Our Service may contain links to other websites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We recommend reviewing their privacy policies. We do not control and are not responsible for third-party content or practices.
Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect Personal Data from children. If you believe a child has provided Personal Data, please contact us so we can take appropriate action.
If a parent or guardian believes we might have collected a child’s information, please contact us and we will take steps to delete it where appropriate.
Your Choices and Rights
Depending on applicable laws and your situation, you may be able to:
- Access the Personal Data we have about you
- Correct inaccurate or incomplete information
- Request deletion of certain data
- Object to certain processing or request restrictions
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date above. Changes become effective when posted.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Business name: Trevi Salon
- Website: trevisalon.com
- Email: [email protected]
- Phone: +971 55 503 4400
- Address: Residence 3 Building, Shop 3, Lazuward Boulevard (Street 8), Jumeirah Village Circle (JVC), Dubai, United Arab Emirates